Tecnologia — Machine Learning

BMC Announces Cognitive Service Management Solution with AI, Machine Learning, and Predictive Capabilities NEW YORK – BMC EXCHANGE NYC –  2017 – BMC today announced a partnership to seamlessly integrate AI technologies from IBM Watson, a leading AI platform for business, into BMC’s leading IT Service Management solutions for the digital enterprise. IBM Watson Conversation and Discovery capabilities enable service management teams to deliver a better service experience to employees across multi-cloud environments, using chatbots to simplify and enhance employee self-service. Watson technology also delivers speed and increases the accuracy of ticket classification and resolution, enabling agents to spend less time on...